Burglary A night of Halloween fun quickly turned into a year-long nightmare for Homestead resident Nicholas Castillo. One year ago, Castillo and his wife took their son trick-or-treating for the first time. Suddenly, his phone started beeping. HIs home’s alarm system had been disarmed by intruders. When he came home, Castillo’s worst fears came true. His house had been burglarized and ransacked. Like far too many people in South Florida, he filed a theft claim with his insurance company. Little did he know, it would take nearly a year for Castillo to see a dime of his settlement. Fortunately, local television WTVJ Channel 6 got involved to help Castillo recover proper compensation he deserved.
The Headaches of Dealing with Insurance Companies
Burglaries are often both financially and emotionally devastating. When Castillo arrived home, he discovered broken glass all over the floor. Virtually all of his valuable items were missing. Even the family dog had been beaten by the burglars. But rather than suffer in silence, Castillo took immediate action. Unfortunately, the same could not be said for his insurance company. (Universal Property and Casualty Insurance Company)
Filing a theft claim with an insurance company should not be complicated. But receiving the proper insurance settlement can often be a challenge. Unfortunately, far too many theft claims are either underpaid or even denied. Castillo’s case was particularly puzzling. He did everything a homeowner should do after a burglary. He called the police, filed a report, made a detailed list of all stolen items and even provided receipts. He repeatedly contacted the insurance company to see where he stood on a settlement. But each time he called, a company representative would say they have approved an amount and would eventually let Castillo know. Eventually, weeks turned into months with no answers.
After constantly getting the runaround by the insurance company, Castillo decided to take matters into his own hands. He notified television station WTVJ. An attorney for Universal Property and Casualty Insurance Company told WTVJ it took the adjuster several attempts to reach Castillo. Once the adjuster was able to get in touch with Castillo, he had written a list of the documents or information that would be needed in order to process the claim. The company also claimed it took Castillo several months to obtain and provide the requested information. However, Castillo says he provided all the information to the insurance company in a timely fashion. Soon after WTVJ got involved, Castillo finally got the $8,700 settlement.
Has Your Insurance Claim Been Delayed or Denied? Miami Home Insurance Lawyer Jonathan Korin Can Help
Every homeowner in Miami needs insurance. When it is time to file a claim, the last thing you should have to worry about is receiving an underpaid or denied settlement. Unfortunately, it happens far too often. Over the years, Miami insurance claims lawyer Jonathan Korin has utilized an aggressive and comprehensive approach to help protect the rights of residential and commercial property owners. It is part of his commitment to place each client in the best position to succeed. If you are currently involved in a dispute with your insurance company, contact the legal team at Korin Law, P.A. and schedule a consultation to discuss your case today.